Deluxino is a new online casino from the famous Cassava Enterprises Limited. Established in 2019, the casino features a simple but functional website. The casino is licensed and regulated by the UK Gambling Commission, allowing players from Britain to play at the site. It is also licensed and regulated by the government of Gibraltar. The casino has partnered with top software provides to provide more than 300 games to its players. Being mainly a slots site, punters can enjoy popular slots, casual games, new slots, and even scratch cards at the casino. Anyone looking for a deluxe casino experience should try this casino.
BONUSES/VIP CLUB
Deluxino casino is one of those online casinos that do not promise much but delivers exactly what it promises. What sets the casino apart is the wager free bonuses. As soon as players sign up and deposit to play at the casino, they join the reward program. This reward/loyalty program has 12 levels, and each level unlocks different prizes for the players. These promotional offers come in the form of free spins and cashback. Higher up, players enjoy VIP status that comes with mystery gifts and more personalized benefits such as a dedicated VIP manager.
LIVE CASINO
Deluxino casino is mainly a slots casino and has so many video slots for players to enjoy. Table games and live dealer lovers will be disappointed since the casino doesn’t have these games on its catalogue. Hopefully, as time goes, the casino will consider adding a live casino.
Live casinos are very popular for all the right reasons. They seal the gap that exists between online and offline casinos, creating a gaming experience that is both convenient and interactive. Players no longer have to suffer the loneliness of playing against robots. Live casinos have made it possible for players to game against real humans in their favourite casino studios. They also get to chat and watch all their moves. This gives them an immersive experience that is a lot like being in a land-based casino; only that they don’t have to leave their homes at all.
MOBILE CASINO
Players in the UK can enjoy gaming on the go with Deluxino mobile casino. After loading the URL on their phones, players need to log in or sign up to access the games. The casino does not have a native app to download. Instead, the use of HTML5 technology allows the casino to load instantly on any iOS, Android, Windows, Google, and Blackberry devices. The site is fully optimised for these devices.
The mobile casino’s site is very easy to navigate. By clicking on the menu button at the top left, players are led to a drop-down menu that guides them to other options like home, cashier, my account, rewards, promotions, support, and logout pages with just a click. The current balance is indicated at the top right section.
On the homepage, the games are displayed, and the player can use the categories indicated to search for their favourites. There is also a search button for quick filters. Players will notice that more than 300 slots are also available on mobile and that means there is no gaming downtime at this casino. Besides, players can also contact the support team, transact, and even claim bonuses and promotions on their mobile devices.
CUSTOMER SUPPORT AND SECURITY
To help members have a seamless navigation, Deluxino casino has a help button at the bottom of the site that leads the players to all the available support options. To start with, there is an FAQ section that covers solutions to most of the common issues. If that doesn’t work, players can contact the support team by sending a message through the contact form available at the site. The team aims to respond to email queries within 48 hours.
The casino does not have a live chat support option for instant response. However, that is covered by the availability of a toll-free telephone line (0800 018 3307) that players in the UK can use. Telephone support is available between 10 AM to 2 AM 7 days a week. The support team at Deluxino is friendly, pleasant, and efficient.
To maximize the safety of its players, the casino does not only comply with gambling regulations but also uses the most advanced security and encryption technologies to ensure that all the details remain confidential. The casino also has games that have been audited and proven to be fair. There is also an eCOGRA certified seal at the site – a proof of safety and fairness. Deluxino also advises its members to only play when it’s fun and to stop when the fun ends.